Open Letter to University Hospital CEO Carol A. Gomes
Carol A. Gomes, MS, FACHE, CPHQ
Chief Executive Officer
Stony Brook University Hospital
Subject: Visit to COVID Vaccine Site
Dear Ms. Gomes,
I received my first COVID 19 vaccination on January 20th at my appointed time. I was initially a little skeptical since my first appointment was voided by the aborted registration system. However, I was very impressed with the efficiency of the process and the professionalism, competency and concern of the staff during that appointment. The process was very well designed for the care and comfort of the patient. The staff including University Police, national guard and health center personnel were kind and helpful.
Please convey my gratitude to all involved.
Sincerely,
Patricia Biancaniello
After having my initial COVID-19 appointment canceled due to a link that was not supposed to be operational I was anxious to see how challenging it would be to get a second appointment for my first dose of the vaccine. I obsessed a little and visited the state website throughout the night on Thursday and into the early hours of Friday. I was extremely pleased to get on the site and scheduled an apt. in less than three minutes. My husband and many others were not as lucky. Several hours and many attempts later he also secured an appointment as did many people I know. After receiving the first dose I was scheduled for my second dose appointment. I am happy to report that apparently securing the first appointment was the most difficult part of the vaccine process and I am very happy that University Hospital did an outstanding job!